FAQ’s

+ I am a new client to Olive, how do I go about booking in with you?

It's easy! Head over to our online booking system and book either - 'STYLE CUT - New to Olive' or 'COLOUR CONSULT - New to Olive'. Please note you won't be able to book any colour/foiling or balayage appointments if you haven't been to us before.

+ Do I need to come in for a consultation/skin patch test?

Yes, you sure do! We require all NEW colour clients to come in for a separate skin patch test and consultation at least 24hrs before your actual appointment. Learn more about this on our SERVICES page - 'Colour consultations'.

+ I am pregnant, are your colours safe to use during pregnancy?

Yes, our colours are clean and safe, although we do recommend not colouring your hair until your second trimester. We will need you to have a skin patch test (even if you've had our colour before pregnancy), as your hormones are heightened during your first and third trimester, so you may be a little more sensitive.

+ Are your colours and products organic?

We are low-tox and as clean as you can go without compromising on results. Our colours contain honey as the base and are jam packed with yummy naturally sourced ingredients. We do have a small line of Organic hair care products that contain Certified Organic ingredients.

+ Are you a completely Vegan salon?

We are a Vegan friendly salon (not 100% vegan) as our colour line and some of our products contain honey. Our products however are carefully selected for their ethical and sustainable practices and are cruelty-free and PETA Approved.

+ I have a little bub, can I bring them along to my appointment?

Yes, you most certainly can bring your bundle of joy. We love mamas and their babies and welcome you to relax and breastfeed throughout your service as you please.

+ What about a dog? Can I bring my pup?

Yes! We love pats with your furry friends and invite you to bring them along to your appointment. We just ask that you be mindful as our space is quiet chill zone for many, so your dog will need to stay calm right next to you.

+ Do you have parking close by, or access to a bus stop?

Yes of course! We are located down a quiet residential street so have plenty of off-street free parking available! There is also access to Holland Park West Bus Station which is only a 5min or so walk away from the salon.